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Home/Services/Managed Services

Network & Enterprise

Managed Services

Fully managed, technology-neutral connectivity backed by a comprehensive SLA.

Request a proposal

01Overview

Fully managed services, one comprehensive SLA.

iSAT Africa's fully managed services are backed by a comprehensive Service Level Agreement, so your operations run seamlessly while we take care of the network, the equipment and the expertise.

At a glance

Practice
Network & Enterprise
Coverage
Africa & Middle East
Support
24/7 NOC
Talk to a specialist

02Our approach

01

Technology neutrality

Solutions shaped to your needs, not a specific technology, so emerging tech integrates seamlessly.

02

Seamless upgrades

Integrated hardware and software upgrades keep you efficient and competitive.

03

Skillset management

We provide and manage the expertise, so your team can focus on progress.

03Managed Services

The challenges we remove

CAPEX

Annual capital budgeting for services, maintenance and upgrades.

Unbudgeted OPEX

Unexpected operating costs that threaten continuity.

Multiple vendors

Coordination overhead from juggling many VSAT suppliers.

KPIs & reporting

Benchmarks that genuinely reflect strategic goals.

Skillset

Acquiring, retaining and growing specialist expertise.

04Managed Services

What's included

  • 01Satellite space segment, teleport and other facilities
  • 02Skilled teams to manage hub and broadcasting
  • 0324×7 monitoring
  • 04Remote site maintenance
  • 05Management and warranty support for all equipment, with escalation to manufacturers
  • 06Satellite capacity upgrades at pre-agreed value
  • 07Call centre and ticketing system
  • 08KPI monitoring and management reports

Ready to deploy Managed Services?

Tell us about your sites and requirements. Our engineers will design the right solution and get you a proposal fast.

Get a proposal

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